Canadians affected by devastating weather events—such as forest fires, tornadoes, floods, landslides and hurricanes—have only one thing on their minds: rebuilding their lives.

For this reason, the CRA reminds taxpayers (and their advisors) that they can apply for relief if unable to make payments.

“Weather events can prevent Canadians from meeting their tax obligations,” she says. “Recently, Canadians from several regions, including British Columbia, the Yukon, and Saskatchewan, have had to rebuild because of disastrous events.”

Read: B.C. landslide causes state of emergency and Canada to experience extreme fire season

She adds, “Relief provisions ensure all Canadians receive fair tax treatment.”

Taxpayer relief provisions can help your clients resolve unavoidable tax issues; any Canadian unable to make payments or file due to a natural disaster or extraordinary circumstance can apply to have their interest and penalties waived or cancelled.

Help affected families and customers submit their requests in writing using form RC4288. All submissions are viewed on a case-by-case basis.

Read: Double-check your tax returns, for more on the CRA’s fairness doctrine