What to do when a client leaves
Finding the reason can help an advisor improve their practice
Top Stories in Practice
Picking apart the idea of a stock-picker’s market
Evidence doesn’t support active management, so why do some advisors?
- By: John De Goey
- October 2, 2023 October 2, 2023
- 17:12
AI tools for financial advisors are already here
From meeting prep to constructing financial plans, here's how advisors are making use of new tech
- By: Mark Burgess
- September 28, 2023 September 28, 2023
- 13:12
So you want to start a podcast
Two portfolio managers explain why their podcast has run successfully for more than five years
- By: Melissa Shin
- September 25, 2023 September 25, 2023
- 16:12
The slow work of converting social media followers to clients
Committing to a platform and showing your personality can help with prospecting
- By: Mark Burgess
- September 22, 2023 September 22, 2023
- 08:33
Addressing advisors’ misguided beliefs
Opinion: Here are three ideas to promote evidence-based practices
- By: John De Goey
- September 19, 2023 September 19, 2023
- 10:51
Getting to the bottom of dementia, PoA concerns
In a hypothetical scenario, a client and power of attorney are at odds
- By: Michelle Schriver
- September 13, 2023 September 13, 2023
- 17:26
Should advisors be afraid of AI?
There’s still room for human coaching in investing
- By: Sam Sivarajan
- September 11, 2023 September 11, 2023
- 17:08
How to improve your out-of-office messages
The point of a vacation auto-reply is to let the receiver know exactly how to proceed in your absence
- By: Todd Humber
- August 14, 2023 August 14, 2023
- 16:45
Are high rates affecting the market for books of business?
Any impact of higher borrowing costs is subtle, as many factors can determine the value of a practice
- By: Todd Humber
- August 9, 2023 August 9, 2023
- 16:09
Tips for leading an advisory team
Leaders need to build a sense of community on their teams and ensure members feel valued
- By: Todd Humber
- August 3, 2023 August 3, 2023
- 17:05
How to protect older investors from digital fraud
Setting up verification methods with clients can help prevent them from being fleeced
- By: Sabina Wex
- July 28, 2023 July 28, 2023
- 16:12
When (you’re told) a new client wants a complicated investment strategy
Inheriting a client doesn’t mean cutting corners with KYC
- By: Michelle Schriver
- July 19, 2023 July 19, 2023
- 14:01
Fintech in focus: PureFacts Financial Solutions Inc.
Firm uses AI to select products and identify clients at risk of leaving
- By: Greg Meckbach
- June 21, 2023 June 16, 2023
- 06:00
Small, straightforward tech solutions can have big payoffs, OSC TestLab finds
Automating the process of collecting and updating KYC information can provide a significant return
- By: James Langton
- May 16, 2023 May 16, 2023
- 14:18
Central banks to dominate a digital financial world, Moody’s says
Crypto is too volatile to replace the basic function of money, according to a report
- By: James Langton
- May 9, 2023 May 9, 2023
- 12:03
How to conduct a great job interview
Tips for identifying the right assistant or associate
- By: Todd Humber
- June 9, 2023 June 9, 2023
- 10:00
How to improve responsible investing conversations with clients
There’s more to ESG discussions than asking investors what they want to avoid
- By: Greg Meckbach
- June 8, 2023 June 8, 2023
- 14:45
Clients want to save for kids’ education but don’t know how
Canadian parents value post-secondary learning but face challenges saving for it, poll suggests
- By: Staff
- June 6, 2023 June 6, 2023
- 13:52
Halfway through an SRO ban, ex-rep agrees to new suspension
An OSC enforcement action against a former rep has extended an existing suspension
- By: James Langton
- February 9, 2021 February 9, 2021
- 12:15
CE Course: Optimal asset location
Examining how taxes, expected investment outcomes and utility can affect asset location
- By: Benjamin Felix
- October 15, 2020 October 16, 2020
- 16:00
CFAs can fast-track to planner designation under new IAFP program
Applicants will still be required to submit a comprehensive financial plan and complete a technical exam
- By: Staff
- October 5, 2020 October 15, 2020
- 11:41
Help retired clients avoid high-pressure sales tactics
Be sensitive to the psychology and life-stage perspective of retirees
- By: Al Emid
- November 6, 2013 May 2, 2023
- 07:00
Advisors can do more to help their clients relax in retirement
Retirees are re-assessing how they deal with financial markets
- By: Al Emid
- October 30, 2013 May 2, 2023
- 07:00
The whole picture: Understanding the needs of aging clients
The process of aging can take its toll
- By: Jill O’Donnell and Graham McWaters
- October 23, 2013 May 2, 2023
- 07:00
The secret to hiring summer students
Setting expectations early, assigning specific projects and building in time for fun will lead to a successful experience
- By: Melissa Shin
- July 11, 2023 July 11, 2023
- 12:46
Almost half of Canadian investors plan to switch advisors: survey
After a volatile year in markets, more clients say they're willing to work with multiple providers
- By: Maddie Johnson
- July 6, 2023 July 6, 2023
- 16:47
Push your hardware’s lifespan, for free
It used to be we needed to upgrade our office computers every three to five years. It was a major undertaking every time. Now, you…
- By: Kevin Cork
- November 4, 2016 June 30, 2023
- 00:02