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Keeping costs low is the easiest return. I use a lot of ETFs and index funds. Most clients with a timeframe of at least 15 years should be in low-cost, tax-efficient portfolios exposed to a variety of markets such as India and Brazil, and asset classes such as small caps, value stocks, and managed mutual funds.

Our clients are presidents, CEOs and board members who have already been prospected to death. So rather than be in a hurry to make a pitch, we listen. We only approach prospective clients when we have something massively unique for them.

Mark Farris an equity owner investment advisor discusses the costs of doing business

Three advisors and an industry expert share advice for tracking the bottom line.

A bank advisor explains the costs of a bank-owned brokerage

Cynthia Kett of Stewart and Kett, Toronto breaks down the costs of doing business as a professional services firm

You suspect your client has money in multiple places, but you’re afraid to ask outright.

In one meeting you may be serving the CEO of a Fortune 500 company; in the next, someone who’s won a lottery, and has never invested before. So [present] information each would find useful.

Many managers are only marginally different from the index. We consciously go against the crowd. For example, we avoided the tech boom and significantly underperformed in 1999. But the following four years, we tremendously outperformed.

Investors can be their own worst enemies. The danger comes from making investment decisions based on emotion, not logic.