Keyword: Client engagement

1115 results found

In the first 10 minutes of a meeting,your client says: I’m in shock. My son is visiting us this week, and guess what? He’s getting married next year! At that moment Congratulate your client and ask if the son and his partner have set a date. Ask if they have family traditions and what the […]

Tell a Toronto homebuyer or an Iqaluit grocery shopper that inflation is just 1%, and they’ll laugh in your face. That’s because official inflation numbers blend hundreds of prices from across the country. To properly advise clients about rising costs, you need to look beyond economic statements. To start, let’s define key terms. Statistics Canada […]

If your client can’t stick with her monthly cash flow plan, eating out could be the culprit. That’s because Canadians overwhelmingly admit that restaurant food is their most popular financial guilty pleasure, reveals a survey by Capital One Canada and Credit Canada. Almost three-quarters (72%) of those surveyed say they dine out more than a […]

  • By: Staff
  • October 11, 2017 August 21, 2018
  • 10:41

Clear communication is required on a certain issue

  • By: Staff
  • October 2, 2017 August 21, 2018
  • 13:56

HNW clients are most likely to embrace hybrid advice once a wealth-management relationship is well established.

  • By: Staff
  • September 28, 2017 August 21, 2018
  • 11:50

Can you fulfil their wish list?

  • By: Staff
  • September 26, 2017 September 12, 2018
  • 11:46

40% say they don't "get what they pay for" when using a traditional wealth advisor.

  • By: Staff
  • September 25, 2017 August 21, 2018
  • 16:18

Retirement is a happy time for clients -- but it can also be stressful as they adjust to a new way of life

  • By: Staff
  • September 19, 2017 September 6, 2018
  • 09:59

A first-time homebuyer shares her experience, and how it could have been better

The IIAC's Ian Russell assess the industry's strengths and weaknesses

  • By: Staff
  • September 8, 2017 August 21, 2018
  • 14:08