Clients increasingly say their advisors improve their return on investment (ROI), reveals a Pollara report commissioned by IFIC. Read: Can you deliver investors’ return expectations? The proportion of clients who strongly agree with this statement increased to 47% in 2017 from 39% last year. Read: How to increase returns by 1.5% The question is, do […]
Clear communication is required on a certain issue
You won't believe who investors think pay their fees
Remove one conflict, create another?
The role of investment outperformance as a differentiator between advisors is rapidly diminishing. Now more than ever, client relationships set the foundation for a successful and lasting practice. Industry-wide research confirms this shift. For example, a 2014 Spectrem Group-Vanguard study found that affluent investors gave more weight to communication, trustworthiness and transparency than to fees […]
Series A funds shouldn't be provided through discount brokers, for example
You’ve likely focused most on what new compensation reports are going to tell clients. But also know what those reports are missing.
The Ontario Securities Commission (OSC) has launched a new website that helps investors navigate the new annual reports introduced as part of CRM2. Read: More CRM2 myths busted Detailed explanations are provided of both the report on investment performance and the report on charges and other compensation. Investors’ unique rate of return is explained, as […]
Almost half of Canadian investors surveyed don’t know what they pay in fees, and many of them may seek lower fees after they learn more about what they’re paying for their investments, a survey by Tangerine Investments indicates. Tangerine says CRM2 regulations for fees disclosure will help change investor awareness about fees. Read: Get ready […]
Which makes you sweat more: the birds-and-bees talk with a world-weary teen or the services-and-fees talk with your blindsided client?