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Keyword: CRM

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The IFIC has released two model reports to help the funds industry deliver on the next phase of CRM2.

  • By: Staff
  • April 14, 2015 August 21, 2018
  • 14:31

As CRM2 deadline pressures mount, it’s important to remember the new rules are a client-focused initiative. Routines at the heart of client-advisor relationships, such as personal planning reviews, will change for the better. And clients will be asking new types of questions, especially about account costs and performance. Planning ahead will allow you to strengthen your value proposition.

They survived greater disclosure requirements—so you can, too

Last December we reported on tax filing concerns triggered by CRM 2 requirements for 2015. Next year’s requirements also raise tax-related issues, so the Investment Industry Association of Canada (IIAC) has prepared a plain-language tip sheet for advisors.

  • By: Staff
  • April 6, 2015 August 21, 2018
  • 11:09

With CRM 2, clients want better answers to more questions

FundSERV Inc. has announced its network upgrades will be ready this spring to support the investment industry’s implementation of CRM2.

  • By: Staff
  • March 5, 2015 August 21, 2018
  • 10:36

This greater fee transparency could lead to some sticker shock for clients. Here's how you can you cope.

Embrace the cloud for your CRM and office administrative software.

  • By: Kevin Cork
  • February 6, 2015 August 21, 2018
  • 06:59

A recent article in Advisor’s Edge Report covered concerns IIAC managing director Barb Amsden recently raised in a letter to CSA regarding implementation of CRM2.

  • By: Staff
  • January 29, 2015 August 21, 2018
  • 11:42

IIROC gets approval to apply final CRM reforms, but awaiting implementation deferral decision.

  • By: Staff
  • January 19, 2015 August 21, 2018
  • 15:20