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The OBSI alleges Macquarie Private Wealth refuses to compensate clients who've suffered losses, and the firm has issued a response.
The Ombudsman for Banking Services and Investments (OBSI) has announced the refusal of W.H. Stuart & Associates to compensate its customers in the amount of $41,066 as recommended by OBSI. W.H. Stuart is a family-owned independent mutual fund dealer and insurance agency based in Markham, Ontario. A retired elderly couple, Mr. and Mrs. I, brought […]
OBSI has been undertaking broad-based reform of its governance throughout 2012, and it's added three new directors based on these reforms.
If you ever wanted to know what kind of client is most likely to file a complaint, a new report from the Ombudsman for Banking Services and Investments (OBSI) helps clarify the picture.
In response to recommendations made by OBSI’s independent reviewer, the Ombudsman has created a Governance Committee of the Board to transition to a new governance structure, develop new policies and processes and consult with stakeholders on proposed changes.
Last year was a little bit easier for the Ombudsman for Banking Services and Investments, with the number of opened cases falling to the lowest since 2008.